1. About this page
This page explains how to delete your account in the Fofly mobile app (available on the App Store and Google Play), published by FOFLY SAS, together with the associated data. Deletion is permanent and irreversible.
2. Delete your account from the app
The simplest way is to delete your account directly in the Fofly app:
- Open the Fofly app;
- Go to Settings, then Profile;
- Tap "Delete my account" and confirm.
Deletion takes effect immediately.
3. Request deletion by email
If you no longer have access to the app (lost device, app uninstalled), you can request the deletion of your account by writing to contact@fofly.com, providing any information that helps identify your account (the email address linked to your account if any, or the identifier shown in the app settings). Your request will be processed within 30 days at the latest.
4. Data that is deleted
Deleting your account results in the deletion or anonymization of the following data:
- Your account and profile (display name, preferences)
- Your tracked flights and related history
- Your push notification tokens
- Your in-app notifications
Some data is retained where required by law, in particular payment records (accounting and tax obligations), as well as aggregated statistics that cannot identify you.
5. Active subscriptions
Important: deleting your account does not cancel an active subscription. Remember to cancel your subscription in your App Store (Apple) or Google Play account settings before deleting your account.
The conditions applicable to credits and subscriptions are detailed in the app terms of use.